We accept a variety of payment methods, including:

• • Pay on Delivery allows for payment in cash or with credit/debit cards, or Mobile Money upon delivery.
  • Kornabay accepts payment through Mastercard, Visa, or Mobile Money.
  • Vouchers allow you to pay using a voucher code.

• Bank Deposit/Transfer

Kornabay is committed to use the best commercially available technology and procedures to protect the security of your online transactions. To secure your transaction, you have 2 levels of control: 

1. Your Kornabay password 

2. Your one-time verification code sent by your bank to your phone.

You can customize the color, shadow, style, text, title, etc of your accordion on your WordPress website using accordion widget from Elementskit addons for Elementor.

You can customize the color, shadow, style, text, title, etc of your accordion on your WordPress website using accordion widget from Elementskit addons for Elementor.

You can customize the color, shadow, style, text, title, etc of your accordion on your WordPress website using accordion widget from Elementskit addons for Elementor.

You can customize the color, shadow, style, text, title, etc of your accordion on your WordPress website using accordion widget from Elementskit addons for Elementor.

If you prefer to pay using a bank transfer, follow the steps below:

• Upon delivery, kindly request from our delivery associate that you would like to pay with a bank transfer via ''JumiaPay."

• The Delivery associate will generate a link that will be sent to you via SMS on your registered phone number.

• Click on the link, and it will redirect you to the JumiaPay app page with the bank account details.

• Kindly ensure you transfer the EXACT AMOUNT to the JumiaPay account provided.

• Confirm that your payment was successful.

A unique or different bank account is provided for each transaction; do not keep the account information for future usage.

Please note: Do not make a direct transfer to the delivery associate's account.

How do I pay with my card on delivery via JumiaPay post?

If you prefer to pay using card, follow the steps below:

•  The Delivery associate will send a JumiaPay payment link to your registered phone number on the order, or better still, you can scan the QR code to get the payment link. 

• Click on the link, provide your card details to pay or simply log into your account to pay with your card stored on JumiaPay. 

• Confirm that your payment was successful. 

That is it! You’re done

Please note: Do not share your card details or CVV with the delivery associate.

You can check the status of your payment by following these steps:

Step 1: Go to the "Orders" section in your account dashboard.

Step 2: Find the order in question and check its status. If the payment has been processed successfully, the order status should be "Confirmed."

You will also receive a confirmation email from Kornabay after a successful payment. If you do not receive a confirmation email or if you have any concerns about your payment, you can contact our customer service for support.